Westpac's BT Financial Group admits it knocked back 1-in-3 TPD claims


After a lot of arm twisting, Westpac's life insurance arm has been outed as the insurer declining one-in-three total and permanent disability (TPD) claims made by its customers.

The admission was made hours after the corporate watchdog refused in parliament to reveal the identity of the country's biggest decliner of life insurance claims in TPD.

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